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Suddenlink: Top Ten Cable Provider

Suddenlink

Suddenlink is the seventh-largest cable provider in the United States, having risen quickly since its founding in 2003. On the Internet side of things, Suddenlink is the tenth-largest Internet Service Provider (ISP) in the nation, serving 1.4 million customers and providing an average speed of 12.11 Megabits per second (Mbps), making it competitive with other big-name Internet providers. 

Coverage Areas

Suddenlink was formed out of a group of rural Internet providers, but the service reaches for more than rural areas today. The company provides its services to 14 states in the South, Midwest and West. 

How It Works

Suddenlink works like any cable Internet provider: Internet comes through the same cable wires you use to watch television. Once you subscribe, a technician comes to your house and installs the cable modem. You can connect your computer to the modem via an Ethernet cable, or you can set up a wireless router with the modem, creating a Wi-Fi network.

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Features

Suddenlink has its own online streaming portal for television, featuring on-demand content like movies and recent TV episodes for subscribers.

The company is one of the first providers to offer HBO’s online HBO GO streaming television service and 24-hour live-streaming CNN, as well as forming a partnership with TiVo to allow multi-room Digital Video Recording (DVR).  Netflix named Suddenlink the fifth-highest-performing ISP for its streaming video service.

Downsides

Suddenlink provides the speed, capabilities and features of any major cable provider; in fact, it’s faster on average than AT&T’s Internet services. Unfortunately, Suddenlink is not available in much of the United States. The company plans to expand, but their coverage isn’t even statewide, and instead concentrated on specific counties. This is not unusual for a cable provider, as cable companies are engaged in a land war for county-by-county monopoly, but it means than many readers are out of luck for the moment.

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Plans

The basic Suddenlink Internet plan* costs $50/month and provides speeds up to 15 Mbps. Bundling Internet and HDTV costs $90/month, and customers can bundle a landline as well for $110/month.

Some areas also offer lower-speed Internet service for $25/month, promising 1.5Mbps. Still other areas are eligible for ultra-high-speed Internet coverage with speeds up to 30 Mbps.

*Prices based on data for Stillwater, Texas, a randomly chosen coverage area. Prices may vary.

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